14 Jobs in Simpsonville, SC
RBC is Hiring a Customer Support Representative Near Simpsonville, SC
ESSENTIAL FUNCTIONS OF THE JOB:
- Act as liaison between manufacturing, engineering, warehousing, and customers
- Identify productivity improvement areas and work with management staff to clear bottlenecks
- Assist in debit resolution and ensuring clean invoicing to improve DSO
- Provide all basic customer service activities of quoting, warranty, credits, returns, etc.
- Expedite orders to meet customer demands
- Provide as needed support of management issues as they arise
- Support and back up teammates during absences and training
- Attendance at work is an essential function of the job
EDUCATION:
- High School Diploma or GED and minimum 3 years of sales experience in a customer service environment OR
- Associates degree and minimum 1 year of sales experience in a customer service environment OR
- Bachelor’s Degree
SKILLS / CERTIFICATIONS:
- Proficient with Microsoft Office, especially the use of MS Word and Excel.
- Demonstrated Customer Service Skills.
- SAP experience.
- Mechanical product knowledge.
- Bilingual skills.
RBC Bearings offers a competitive benefit package.
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
Job Summary
Full Time
Wholesale
$44k-57k (estimate)
12/13/2023
05/21/2024
rbcbearings.com
OXFORD, CT
3,000 - 7,500
1955
Public
MICHAEL J HARTNETT
$500M - $1B
Wholesale
Related Companies
About RBC
RBC Bearings provides our global industrial, aerospace, and defense customers with unique design solutions to complex problems.
The job skills required for Customer Support Representative include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
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Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
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Be as polite as possible when talking to clients over the phone.
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Consider using database to record activities and research product information.
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Learn to refer to other service or technical departments for follow up as needed.
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Understand the customer’s expectations.
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Step 3: View the best colleges and universities for Customer Support Representative.
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